My husband and I purchased a home built in 1956 with original windows- that absolutely did not open/come with screens-last August, and after one winter in the house and a baby on the way we knew we had to get some replacement windows to improve efficiency as well as drafts. We spent a lot of time shopping around with multiple replacement window companies in North East Ohio and there was no question once we met with Window Depot that we would be going with them. Their no pressure sales approach is just that, they came to our home and gave us our options, straight up with no pressure. We had other companies come in, give us a quote, then drop the price 6 different times before leaving (after 3.5 hours no joke) and that price STILL didn't touch Window Depots price.Tony was kind, and so personable, this was the one time I can say I did not mind having someone come out for a quote. Our installation was quick, and SO clean. I mean spotless. I am a major clean freak, and my husband is well aware, there was not a single wood chip, crumb or anything left behind after install. We had horrid awnings on the front of our house (see pics) and those were removed with the old windows! I was not home for the actual installation, but my husband said that they were some of the nicest guys he has ever had in the house (and we have had A TON of work done on this house) they were respectful of COVID cleanliness (install was June) quick and clean. When I pulled in from work the day of the install- I honestly did not recognize our home! We also got a sliding door installed that goes into our sunroom, which was done at a later date, the same goes for this install! The windows and door are phenomenal, it's lovely to have working windows that are so easy to clean! We cannot say enough good about Window Depot and their employees/owner. Truly a class act of a company and I would recommend them over and over! See pictures for before and after!!

  Windows Depot was a great choice for us! I wanted a unique lead glass window for my family room and 2 awning windows for upstairs and Tony went out of his way to find me exactly what I was looking for! All the steps were clearly communicated and and installation of the windows couldn't have gone better! Great job and thank you!

  Tony and his team are the absolute best in the business, bar none. They are fast, friendly, and most importantly, they get the job done. It doesn't get any better than Window Depot and Tony Hoty.

  Very happy Client. They did a fantastic job at a great price

  Window Depot installed new gutters on my house and now I don’t have to worry about my old overflowing gutters. Every aspect of my purchase was 100% professional and personalized service. Communication was great and the quality workmanship shows. I’m looking forward to having them do more work on my house. I will be recommending them to all of my friends and family. Thank you again to Derek and all the other folks at Window Depot.

  Great job and great experience start to finish. I was looking at other places and someone at work told me about Window Depot. I called them out and they quoted me two different brands I was looking at and a third I never heard of before. All three prices were lower than the other places I received quotes. Installation went flawless and installers were very friendly. I am very happy with everything and will use them again.

  Let me just say: wow. We went with Window Depot as we wanted to replace our old four panel sliding glass door. We received a lot of quotes, and not only did they give the best quote, but they were one of the few groups who could actually put in a four panel sliding door. We've had it for five months and have not had any issues. Great quality and customer service. Would recommend them to anyone!

  Working with Window Depot was the easiest decision we could have ever made. They were professional, extremely helpful, and did the job very quick within half a day. Of all the quotes we got they were the best not just price but professionalism and my sister and mom used them in their homes recently and had good experiences. Window depot is the way to go!

  Great job done on the new windows. From quotation to final installation, the process was easy. The pricing was reasonable too. All the workers did an excellent job installing the windows, keeping their distance and wearing mask during COVID19 pandemic. Really appreciated!

  I had a wonderful experience with Bill Schneider from Window Depot. He came out to do an estimate, answered all my questions, worked within my budget... Overall it was a great experience. I would recommend Window Depot to friends and family- they have a wide range of options, are very attentive and have possibly the best warranty out there. They are worth the call!

  Excellent service and response time. One of our tilt windows got off track when I was washing it (my fault😬). I called Tony and he was here to fix it in 15 minutes. It's important to know the company doesn't forget about you after the windows have been installed. Highly recommend Window Depot!

  We had a very good experience with Window Depot. Price was very competitive, quality product, install was seamless! Would highly recommend!

  The team at the Remodeling group (window depot) is a fantastic team to work with when considering home remodeling. They are efficient and timely. Bill is a stand up guy who was very considerate of our time. The prices were fair and overall we are just super happy with the outcome.

  Seem like nice folks and a good operation but they never followed up with quotes for multiple exterior doors after visiting. Followed up with email and call to estimator and nothing. UPDATE: Owner, Tony, promptly called and left me a message and apologized as well as left me a nice gift basket. I genuinely feel like they wanted to make it right but I had already moved on. Feels like a completely isolated incident compared to the other reviews and I'll probably give them a chance in the future if I need more work.

  My entire experience from the sales process to the installation was top notch. Tony was upfront with the expected delays due to the current shortages in the industry. When the window did get in I was notified and given ample time to schedule. They showed up exactly when they said they would and finished the job quickly with no mess left behind.

  Window Depot did a great job replacing my windows! I met with Frank for my consultation. He was very informative and professional. He did a excellent job walking me through all my options. The installers did a great job and were very professional while in my house. Overall I had a great experience working with them and will definitely use them for any other house projects. Would highly recommend them for anyone looking to have their windows replaced.

  Awesome experience! Very reasonable pricing and installation was do quick and very professional. I will definitely be getting more windows from Window Depot!!

  I have know bill for many years, he has always been a man of integrity and good charector. This is the very reason he and window depot are referred to many of my first time buyers buying their first home. They trust me to direct them to the right resources and when it comes to exterior work bill and window depot nail it. Thanks bill

  I suppose it is human nature to wonder about a company's '5-star' ratings across the board. How is that even possible? Surely someone in the cyber-sphere has a bone to pick. Well, these reviews are legit. Window Depot is top-notch and worthy of the reviews. It started with the salesman, Derek. He does not fit the profile of a guy selling windows. He is laid back, friendly, and informative. Because of our situation, buying the 'super duper' windows didn't make sense, and HE encouraged us to go the less expensive route. Even though we did, the windows are still high-quality and efficient in every way. The owner of the company, Tony Hoty, then came to measure each window. We sensed a genuine interest in making us comfortable about the process. Because of illness and weather, our installation was delayed. Tony was very regretful of the delay and promptly rescheduled to our needs. I was not here when the windows were installed, but my wife was highly impressed with Sean and Mason. They were professional and friendly, did a great job, and made sure to clean up all debris. During the installation, Allison, of Window Depot's marketing, dropped by to make sure that we were pleased.

  Tony Hoty and his team are the best! We are very happy with our new windows. Tony came out to confirm the measurements ... worked within our budget. Pat, our window installer, provided a great craftsmanship ensuring the windows installed properly. We had an issue that was resolved easily. Window Depot cares about their customers! Overall it was a great experience. I would recommend Window Depot to anyone who is looking for good customer service and excellent work.

  I purchased 4 windows from window depot. The sales rep John was both prompt for the appointment and also very knowledgeable. The installation team was also knowledgeable and efficient at installation. I would recommend this company to anyone looking for quality and affordability.

  I had new black windows installed and a sliding door installed. The installation from the installers was great. The price and quality of the windows was excellent. This is one of the best window company’s in the Greater Cleveland area. I will be buying more windows soon! Thank you Window Depot. Greg Curry

  Window Depot installed new gutters on my house and now I don’t have to worry about my old overflowing gutters. Every aspect of my purchase was 100% professional and personalized service. Communication was great and the quality workmanship shows. I’m looking forward to having them do more work on my house. I will be recommending them to all of my friends and family. Thank you again to Derek and all the other folks at Window Depot.

  I am so glad we chose to do business with Window- Depot. Not only did they have the best value, pricing, and timing but they also provided excellent customer service. We got our windows done during the Covid pandemic. The technicians were very courteous and clean as they installed the windows and cleaned up vigorously behind them. They wore masks and were very respectful of our space. They even tossed in a few clips to help me fix some other windows we had in the house at no charge. I would highly recommend the window depot USA!

  Tony was great to work with. He answered our many questions, was flexible in his scheduling, and his team of installers were absolutely top notch. They did fantastic work and they were very respectful of our home.

  Windows look great! No high pressure sales like other places. Easy and hassle free.

  I was first drawn to window depot from the reviews I read online. We set up a time for them to come and evaluate our windows. I enjoyed talking with bill our sales rep. He did a great job and was a very good liaison the entire time we worked together. I believe their windows are cost effective with quality workmanship. Check out this company, I will shortly be contacting the replace more windows.

  We went through Window Depot that’s in Cedar Rapids, IA. They were quick with the entire process and very responsive! Our installer Matt B called before coming the morning of the installation and was on time. He answered any questions that we had and demonstrated how the windows worked.

  This is our second time working with Tony, Mark and the Team at Window Depot- Rocky River. We had a special Egress Window Installed for additional safety measures for our family. Window Depot... What a great group of Professionals with amazing service follow up and excellent customer service. Pricing was very competitive and affordable. Install Day was nice and smooth too! Do not waste your time shopping the Facebook Pages or Securing Other Quotes for your Windows... Save Time & Money while enjoying Peace of Mind with Window Depot! Thank you Window Depot, we will see you again soon no doubt.

  A stellar experience from start to finish. Easygoing, no-pressure sales presentation from Derek, who explained all aspects of our new windows and door. Precise measurements were taken by Tony, and when the windows arrived they were meticulously installed by Sean and Mason, with Jason coming on the final install day to handle the door work. All were friendly, polite, and detail-oriented. They did a thorough cleanup each day of the job. The final result is awesome! The appearance, tight seal and smooth operation makes the windows and door a joy to own. Window Depot's pricing is not only very competitive, but avoids flashy fake discounts, buy-one-get-one, or bait and switch tactics other companies use that make homeowners dread a window project. Highly recommended!