Download Our Warranty Information
Warranty Transfer Process
Step 1: Contact Our Offices Prior to Title Transfer
- Inform Us:
- Contact our offices before the title transfer to let us know about your desire to transfer the warranty to the future owner.
- Provide your project details, including the address and the type of project installed.
Step 2: Schedule Inspection
- Arrange Inspection:
- Schedule a convenient time for our team to conduct a brief inspection of the project.
- This inspection will allow us to document the condition of the installed project to ensure it meets our company and the manufacturer’s warranty transfer criteria.
Step 3: Provide Future Owner's Information
- Submit Details:
- After our inspection and upon approval of the warranty transfer, provide us with the name(s) and contact information of the future homeowner.
- This information will be used to create a new warranty in the subsequent homeowner's name.
Step 4: Welcome the New Homeowner
- Deliver New Warranty and Gift Basket:
- Once the new warranty is created, we'll deliver it to the subsequent homeowner.
- Along with the warranty, we'll also send a company gift basket to welcome them to the Depot family.
- The gift basket is a token of our appreciation and a warm welcome to the new homeowner.
By following this process, customers can easily transfer their project warranty to a subsequent homeowner, ensuring peace of mind for both parties and welcoming the new homeowner to the Depot family with a thoughtful gift.